Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
- fill out a repeat prescriptions request form
- by hand – drop your computerised repeat slip in the box provided in reception, having clearly marked the items required on the right hand side of the slip
- by post – send it to us with a stamped addressed envelope if you want us to post it back to you
- via a pharmacy – Boots, Chesterton, Hortons and The Laurels are happy to bring your prescription requests to the surgery on a daily basis. Simply leave your completed request at the pharmacy
Paper prescriptions will continue to be available in special circumstances, but almost all prescriptions will be processed electronically.
Collecting your prescription
You can usually collect your prescription 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Dispensing
We dispense at our Phoenix Kemble site. This allows you to collect medication from the surgery. Please ask the receptionists.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications. A reminder of when this is due should appear on your repeat ordering slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).